Location: Sauna Social Club, Peckham
Hours: 24 hours minimum/week. 3 shifts over Friday-Monday are required each week.
Salary: £15.85/hr + staff membership & discounts
Start date: W/C 24th August 2026
Key Responsibilities
This is a leadership position requiring leadership experience.
A brief outline of the position and responsibilities:
Be the point of contact for all guests as they use the facilities, provide advice and support throughout their session, and create a warm and inclusive atmosphere. You'll be the welcoming face of the space, ensuring a smooth, relaxing, and high-quality experience for customers.
Must be willing to lead Sauna Infusions and partake in relevant sauna and ice bath training.
Keep the sauna, ice baths, and communal areas spotless and well-maintained, including leading deep cleans.
Delegate tasks to Hosts as appropriate and manage the Hosts’ workday flow.
Prepare and deliver menu items in accordance with recipe cards and training, ensuring compliance with strict food hygiene standards.
Carry responsibility for the closedown and opening procedures of the ice baths, saunas, kitchen spaces and front of house areas.
Be a key holder and be responsible for opening/closing.
Answer customer queries over emails when you are on shift, ensuring a consistent quality of responses and tone.
Carry responsibility for and be the first point of call when on shift in any emergency, such as customer incidents requiring first aid help, safeguarding incidents, equipment faults, etc and escalate these to managers as appropriate.
Lead the team confidently while on shift, and work collaboratively within the wider management structure of the business.
Personal Specification
• Essential: experience supervising a small team in hospitality, ideally in
restaurants, bars, cafés or similar.
• A love of music, arts, and wellness, and enthusiasm for sharing these with others.
• Strong interpersonal skills, with a willingness to make conversation with all customers.
• A keen eye for cleanliness and ensuring a high standard.
If you're passionate about sauna and music, enjoy connecting with people, and take pride in creating a welcoming environment, we'd love to hear from you.
